Information about Co-codamol Shortage

Please follow the link below to see information about national Co-codamol shortage:

https://www.nhslanarkshire.scot.nhs.uk/download/co/

Last updated 28/1/26

Welcome to Douglas Steet Surgery

We are a team of six GPs, one Advanced Nurse Practitioner (ANP), two Practice Nurses, two Practice Pharmacists and Administrative staff. We benefit from access to a Mental Health Nurse and Community Link Worker within the Practice.

We aim to work in collaboration with you to maintain your health and provide treatment when you are unwell. The Live Well, Feel Well and Useful Links sections of this website have information about maintaining and improving your health now and for the future.

Appointments

All Clinicians in the practice consult by appointment  - We provide routine and emergency appointments. Routine appointments can be booked with a clinician of your choice, emergency appointments are allocated to the next available or on-call clinician. We ask that you do not request an emergency appointment unless it is needed that day. Increased requests for emergency appointments reduce the number of routine appointments that can be offered. We ask that all emergency appointments are requested before 11am. 

Before booking an appointment please consider if your GP is the most appropriate person to deal with your presentation. Your local community pharmacy can treat many conditions. Please contact optician for any issues with your eyes. You can also self refer to physiotherapy, to podiatry for any foot or ankle issues, for any sexual health issues including contraception, vasectomy and gender clinic.

Prescription Requests

Prescription requests should be made online or by calling our prescription line on 01698 682470.

Please ensure that you order your medicines in good time. Prescription requests take two working days to be processed by the Practice. If your prescriptions are collected by a local pharmacy please liaise directly with your pharmacy about how long this will take.

If a prescription is not being issued you with be notified by text message (SMS). Please ensure you are signed up for SMS services.

Test Results

Test results are available by calling reception from 11am - 1pm and 2pm - 5pm.
It is the duty of the clinician requesting the test to interpret it and give the results, we can therefore only provide results and action based on the tests that have been requested by the Practice.

If a test has been requested by a hospital clinician it is their duty to interpret, act-on and inform you of the result

Private Providers

We are aware that many of our patients seek treatment for private providers. Douglas Street Surgery is contracted to provide General Medical Services to NHS Lanarkshire. We do not have contractual obligations to any private providers, and as such it would inappropriate for us to use NHS resources to assist private clinician therefore:

If a private specialist thinks you need any tests (including blood tests) or procedures, they are responsible for:

• arranging the test or procedure
• providing you the results and explaining what the results mean

The cost of these tests should be paid for within the private sector, which may increase the costs you incur. GP practices should not be asked to perform blood tests or other private investigations using NHS resources. 

If a private specialist recommends a new medication

• if the clinician recommends a new medication be started they should write to the GP outlining the reasons for the treatment
• private clinics may suggest medications to patients which would not normally be prescribed by NHS GPs. This particularly relates to medications which are not included in NHS Lanarkshire Formulary, medications that require regular monitoring (for example disease modifying anti-rheumatoid drugs, some psychiatric medications, medications for ADHD), medications for sedation before procedures, medications used outside of their license and medications restricted for specialist or hospital use only. In these cases you may be advised by the Private Clinician or Douglas Street Surgery that the Practice will be unable to provide you with a prescription for this medications. If you wish to start or continue with this medication- you will need to receive it from the private service. Please contact the private service directly to organise this.

Further information is available under Practice Policies -> Overseas & Private Providers

Urine Samples

Your local pharmacy can provide treatment for urinary tract infections (UTI) in non-pregnant women aged over 16 with few exclusion, via the Pharmacy First service. There is no upper age limit. If you are concerned that you have a urinary tract infection and pharmacy cannot prescribe antibiotic please request an emergency appointment before 11am.

Please do not hand urine a urine sample into the Practice unless it has been requested by a doctor, nurse or as part of your annual review. If you hand in a urine sample that has not been requested by the practice it will be discarded

Test Results

If you are calling for test results please do so after 11am. Please be aware that we do not receive the results of tests requested by the hospital.